MEET THE TEAM
Our staff is dedicated to making your experience at The Mill Works the best it can possibly be. We are available via phone, email, or in person. Click the link below each name for a bio.
Director of Operations
Lil’ Kickers Director
Skills Institute Director
The Mill Works takes the security of your information seriously. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of your information, The Mill Works has implemented numerous physical, electronic and administrative procedures to safeguard and secure the information we collect online. However, it is impossible for us to fully guarantee that these measures will prevent any or all unauthorized use of your information.
Because our programs are supported totally by fees, refunds are not given. In the case of a medical withdrawal, a refund will be given minus 25% administration fee after the office receives a doctor’s note. In the case of a medical withdrawal, please allow two to three weeks for refund.
If a participant withdraws from a program at least seven days prior to the start date, they are entitled to a credit minus a 25% administration fee for every program withdrawal. If a participant withdraws from a program less than seven days prior to the start date, no credit will be issued.
NO credit if withdrawal is less than seven days prior to the start date.
NO credit once a program has begun.
NO credit for classes missed or forgotten.
NO credit due to participant’s inability to attend a make-up date.
FITNESS MEMBERSHIP CANCELLATIONS
Mill Works fitness memberships run month to month. If you are wishing to cancel or suspend your membership, all requests must be done so in writing. You can either email us at firstname.lastname@example.org or drop off a letter with your name and address, with a written request to cancel your membership on a certain date. Once you are billed for the upcoming month of membership, there will be no refund for that month.